Utility Brook

Utility Brook

Privacy policy

How Utility Brook handles personal data when you use this site or inquire about advisory work.

Data controller

Utility Brook operates https://utilitybrook.click and acts as the controller for personal data collected through this site and related inquiry channels.

Contact: info@utilitybrook.click · +886 2 0000 7630 · Office 12, 31 Example Avenue, Taipei 00000.

Data we collect

  • Inquiry forms: name, email, optional consultation interest, scope description, and message content.
  • Email and phone: correspondence you send to our published contacts.
  • Technical logs: basic server or hosting logs (IP address, user agent, timestamps) as operated by our host.
  • Cookies: see our cookies policy for essential and optional analytics cookies.

We do not ask for passwords, production secrets, payment card numbers, or national ID numbers through the public form.

Purposes

We process data to respond to inquiries, prepare proposals, deliver advisory engagements, improve the website, and meet legal obligations.

Depending on context: steps prior to a contract, performance of a contract, legitimate interests in operating a consulting practice, and consent where required for non-essential cookies.

Retention

Inquiry messages are retained up to 24 months unless a longer period is required for an active engagement, dispute, or legal duty. Engagement records follow the retention period in the proposal or applicable law. Server logs typically rotate within 90 days where controlled by us.

Sharing

We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information if required by Taiwanese law or to protect rights and safety.

International transfers

If a processor stores data outside Taiwan, we select providers with appropriate safeguards and contractual protections. By contacting us you understand replies may be processed on systems with regional redundancy.

Your rights

Subject to Taiwanese law, you may request access, correction, deletion, or restriction of personal data we hold, and you may object to certain processing. Contact info@utilitybrook.click. You may also lodge a complaint with the competent Taiwanese authority.

Children

This site is directed at business and professional audiences. We do not knowingly collect data from children.

Updates

We may update this policy. The version on this page is current as of publication. Material changes will be reflected here.